Terms & Conditions

Last Updated: September 25, 2026

Welcome to Conical Sales. These Terms & Conditions govern your access to and use of our website https://shop.conicalsoftware.com/ and your purchase of products and services through our website.

By accessing, browsing, registering on, or purchasing from our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions, along with our Shipping Policy, Payment Policy, Return & Refund Policy, Privacy Policy, and any other applicable policies published on our website.

1. Definitions

"Website" means https://shop.conicalsoftware.com/.
"We", "Us", "Our" means Conical Sales.
"Customer", "You", "Your" means any person accessing or purchasing from the Website.
"Product" means any product displayed for sale on the Website.
"Order" means a request submitted by a Customer to purchase one or more Products.
"Third-Party Service Provider" means payment gateways, courier companies, logistics providers, technology providers, or other external service providers.

2. Eligibility

You must be legally capable of entering into a binding agreement under applicable law to use this Website and place an order.

If you are purchasing a product on behalf of another person or organization, you confirm that you have the authority to do so.

3. Website Usage

You agree to use the Website only for lawful purposes.

You must not:

Use the Website for fraudulent or unlawful activities.
Attempt to gain unauthorized access to the Website or its systems.
Interfere with the security or operation of the Website.
Upload malicious software, viruses, or harmful code.
Copy, reproduce, modify, or distribute Website content without authorization.
Use automated systems to scrape or collect Website information without permission.
Submit false, misleading, or fraudulent information.
Impersonate another person or organization.

4. Account Registration

Certain features may require you to create an account. You are responsible for providing accurate and complete information during registration.

You are responsible for maintaining the confidentiality of your account credentials and for activities performed through your account.

If you believe that your account has been accessed without authorization, please contact us immediately.

5. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, availability, and other information displayed on the Website are accurate.

However, minor variations may occur due to product batches, manufacturing variations, screen settings, photography, packaging changes, or other circumstances.

We reserve the right to correct errors, update product information, and modify product availability at any time.

6. Product Availability

All Products are subject to availability.

Adding a Product to your cart does not guarantee that the Product will remain available until checkout or order fulfillment.

If a Product becomes unavailable after an order is placed, we may contact you regarding an alternative, cancellation, replacement, or applicable refund.

7. Prices and Taxes

Product prices are displayed on the Website and may be changed from time to time without prior notice.

Applicable taxes, shipping charges, discounts, delivery charges, COD charges, and other applicable fees may be displayed during checkout.

In the event of an obvious pricing or technical error, we reserve the right to correct the error and, where appropriate, cancel the affected order and process an eligible refund.

8. Placing an Order

When you place an order, you are submitting a request to purchase the selected Products at the applicable price and according to these Terms & Conditions.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or other available communication method.

An order confirmation does not necessarily guarantee fulfillment if the order is subsequently found to be affected by stock availability, payment failure, pricing errors, fraud checks, technical errors, or other legitimate reasons.

9. Order Acceptance and Cancellation

We reserve the right to accept, reject, limit, or cancel an order where permitted by applicable law.

Orders may be cancelled due to circumstances including:

Product unavailability.
Incorrect pricing or product information.
Payment failure.
Suspected fraudulent activity.
Incorrect or incomplete customer information.
Delivery restrictions.
Technical or system errors.
Violation of applicable terms.

Where an eligible prepaid order is cancelled by us, the applicable amount will be refunded according to our Payment Policy and Return & Refund Policy.

10. Payment

We may provide multiple payment methods, including credit cards, debit cards, UPI, net banking, digital wallets, and Cash on Delivery, depending on availability.

Payments may be processed through third-party payment gateway providers.

You agree to provide valid payment information and authorize the applicable payment provider to process the transaction.

For payment-related matters, our Payment Policy shall also apply.

11. Cash on Delivery

Cash on Delivery may be available only for selected products, locations, and orders.

Additional COD charges or order restrictions may apply and will be displayed during checkout where applicable.

12. Shipping and Delivery

Orders will be shipped and delivered according to our Shipping Policy. Estimated delivery dates are provided for guidance and are not guaranteed delivery dates unless expressly stated otherwise.

Customers are responsible for providing accurate delivery information, including name, address, PIN code, and contact number.

We are not responsible for delivery delays caused by circumstances beyond our reasonable control, including courier delays, severe weather, transportation disruptions, public holidays, government restrictions, or incorrect customer information.

13. Returns, Exchanges and Refunds

Returns, exchanges, replacements, cancellations, and refunds are governed by our Return & Refund Policy.

Customers should review the applicable return period, product-specific conditions, non-returnable products, inspection requirements, and refund processing terms before placing an order.

14. Damaged, Defective or Incorrect Products

If you receive a damaged, defective, incomplete, or incorrect Product, you must notify us within the applicable period specified in our Return & Refund Policy.

We may request photographs, videos, packaging details, shipping labels, order information, or other documentation to verify the issue.

15. Product Warranty

Certain Products may be covered by a manufacturer's warranty.

Where applicable, warranty claims will be subject to the manufacturer's warranty terms, conditions, exclusions, and procedures.

16. Promotions and Discounts

Promotional offers, discount codes, coupons, cashback offers, free gifts, and other promotional benefits may be subject to additional terms.

Unless expressly stated otherwise, promotional offers cannot be combined with other offers.

We reserve the right to modify, suspend, or terminate promotional offers subject to applicable law.

17. Coupon Codes

Coupon codes must be used in accordance with their applicable terms and validity period.

We may reject or cancel discounts obtained through unauthorized, expired, fraudulent, or incorrectly used coupon codes.

18. Intellectual Property

All Website content, including text, product descriptions, photographs, graphics, logos, icons, designs, software, source code, trademarks, and other materials, is owned by or licensed to Conical Sales unless otherwise stated.

You may not reproduce, modify, distribute, publish, sell, license, or exploit our intellectual property without prior written permission.

19. User Reviews and Content

If the Website allows you to submit reviews, comments, photographs, ratings, or other content, you agree that the content must be accurate, lawful, and non-infringing.

You must not submit content that:

Is false, misleading, abusive, defamatory, or unlawful.
Infringes intellectual property or privacy rights.
Contains malicious code or harmful material.
Contains personal information belonging to another person without authorization.
Promotes fraudulent or illegal activity.

We reserve the right to remove or restrict content that violates applicable terms or laws.

20. Third-Party Services

Our Website may use or integrate with third-party services, including payment gateways, logistics providers, analytics services, communication platforms, social media services, and other technology providers.

Third-party services may have their own terms, policies, and privacy practices. Your use of such services may be subject to those third-party terms.

21. Privacy

Your use of the Website may involve the collection and processing of personal information.

Our collection and use of personal information are governed by our Privacy Policy.

By using the Website, you acknowledge that you have reviewed the applicable Privacy Policy.

22. Fraud Prevention

We may conduct reasonable verification and fraud-prevention checks before processing or fulfilling an order.

We reserve the right to cancel or restrict transactions that we reasonably suspect to involve fraud, abuse, unauthorized payment activity, account misuse, or violation of these Terms & Conditions, subject to applicable law.

23. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from your use of the Website or purchase of Products.

Nothing in these Terms & Conditions is intended to exclude or restrict any liability or consumer right that cannot legally be excluded or restricted.

24. Website Availability

We aim to keep the Website available and functioning properly; however, we do not guarantee uninterrupted, error-free, or continuously available access.

The Website may occasionally be unavailable due to maintenance, technical issues, updates, security incidents, network problems, or circumstances beyond our reasonable control.

25. Force Majeure

We shall not be responsible for failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include:

Natural disasters.
Floods, earthquakes, or severe weather.
Fire.
War or civil unrest.
Government restrictions.
Strikes or transportation disruptions.
Internet or telecommunications failures.
Cybersecurity incidents.
Supplier or logistics disruptions.
Other events beyond reasonable control.

26. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, costs, or expenses arising from your unlawful use of the Website, violation of these Terms & Conditions, fraudulent activity, or infringement of another party's rights.

27. Suspension or Termination

We may suspend or terminate access to your account or certain Website features where permitted by applicable law if we reasonably believe that you have violated these Terms & Conditions, engaged in fraudulent activity, or misused the Website.

28. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions from time to time.

Changes will become effective when published on the Website unless a different effective date is stated.

Your continued use of the Website after changes are published constitutes acceptance of the revised Terms & Conditions, subject to applicable law.

29. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising from or relating to the Website, Products, orders, or these Terms & Conditions shall be subject to the jurisdiction of the courts applicable to [City, State, India], subject to applicable law.

30. Consumer Rights

Nothing in these Terms & Conditions is intended to exclude, restrict, or limit any rights available to consumers under applicable laws and regulations.

31. Severability

If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall continue to remain in effect to the extent permitted by law.

32. Entire Agreement

These Terms & Conditions, together with our applicable Privacy Policy, Shipping Policy, Payment Policy, Return & Refund Policy, and other policies published on the Website, constitute the applicable terms governing your use of the Website and purchase of Products, subject to applicable law.

33. Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

Conical Sales
Email: support@example.com
Phone: +918796091134
Address: Gokuldham LIG Sector 135, Noida, Uttar Pradesh India
Website: https://shop.conicalsoftware.com/